Filming in disability support environments comes with a unique responsibility — to honour real stories with care, dignity, and intention. It’s not just about capturing footage; it’s about building trust and creating space for people to be themselves on camera.
In this post, we’ll explore how to film authentically in disability support settings based on what we’ve learned from years of working alongside NDIS providers, therapy centres, and community-focused teams.
1. Build Trust Before You Press Record
People living with disabilities, their families, and support staff are often used to being “filmed” for compliance, not connection. That’s why we begin every project by building relationships first — not storyboards.
- Host a pre-shoot chat (with no cameras around)
- Introduce the crew, not just the purpose
- Explain what will happen — and what won’t
- Always get informed consent, not just signatures
2. Let the Story Emerge Organically
Instead of directing people, we guide them. Our approach is always: “We’re here to hear you.”
- Ask open-ended, non-invasive questions
- Allow silence — don’t rush to fill it
- Let participants speak in their own rhythm and tone
- Don’t overproduce. Real is better than perfect.
“You don’t need to perform for us — just be you.”
3. Design Your Set for Comfort, Not Control
Film sets can feel clinical or intimidating. In disability support settings, the environment must be familiar, accessible, and non-intrusive.
- Film in real locations (therapy rooms, gardens, homes)
- Avoid heavy lighting rigs and noisy gear
- Allow carers or familiar staff to be present if requested
- Use minimal gear where possible (mirrorless cameras, lapel mics)
“You don’t need to perform for us — just be you.”
4. Be Inclusive with Every Frame
Representation isn’t just about who is in front of the camera — it’s how they are framed, heard, and edited.
- Ensure people using mobility aids are shown fully
- Keep eye-level framing respectful
- Use captions and descriptive audio where possible
- Avoid stereotypes — focus on the person, not just the disability
“You don’t need to perform for us — just be you.”
Conclusion
Authentic filming in disability support spaces starts with humility. As storytellers, our job isn’t to manufacture emotion — it’s to witness and reflect it truthfully.
f you’re working with a creative partner, make sure they value not just the output — but the process that honours every individual involved.