Frequently
Asked Questions
Getting started is simple. Book a free 15-minute call and tell us a little about your organisation and goals. We’ll walk you through our process and recommend the best approach for what you’re trying to achieve.
Yes. We handle everything — photography, video, testimonials, brand films, day-in-the-life content, and social reels. You get one specialist team creating a consistent message across every format.
That’s exactly why people hire us. We guide you through your message, audience, and objectives, then build a clear concept that reflects your purpose and the impact you create. You don’t need to bring ideas — just be open and honest about what matters to you.
Absolutely. Most of our clients are new to video. We help you feel prepared, supported, and confident on the day. Our process is gentle, respectful, and designed for real people — not actors.
Strategic storytelling builds trust, credibility, and emotional connection — the things that move people to take action. Our clients often see major increases in engagement, enquiries, and visibility.
For example, Able Minds grew from a few hundred views to over 90,000+ views per video, and strengthened their community presence dramatically.
We don’t create “pretty content.” We create content with purpose — aligned to your mission, audience, and goals. We also guide you on how to use your videos for maximum reach and long-term impact, so your investment continues working for you.
Most projects take 3–6 weeks, depending on the scope. If you have a deadline, let us know — we regularly work toward launch dates, campaigns, or internal events.
Yes. We’re based in Sydney but travel nationally and internationally for the right project.
Yes — it’s our speciality. We understand compliance, confidentiality, consent, ethical guidelines, and the responsibility of representing people with dignity. You’re in safe hands.
Definitely. In fact, it often makes your content even stronger. We integrate our story-led approach with your existing strategy to create a unified and compelling message.